Medical Assistant

Overview

• Provide essential clinical and administrative support to healthcare providers in an ambulatory care setting.
• Assist in delivering high-quality patient care through direct interaction and coordination of services.
• Work collaboratively with the care team to ensure patient needs are met efficiently.
• Utilize electronic medical records (EMR) systems to document patient information accurately.
• Perform age-specific patient care functions, including vital signs, phlebotomy, and diagnostic testing.
• Engage with patients and families to provide information and address concerns effectively.
• Ensure compliance with healthcare regulations and maintain patient confidentiality.
• Support initiatives to improve patient outcomes and reduce unnecessary emergency visits.

Key Responsibilities & Duties

• Greet and assist patients during check-in and check-out processes, ensuring a positive experience.
• Schedule appointments and verify insurance coverage using EMR systems.
• Coordinate referrals to specialists and manage follow-up communications.
• Perform diagnostic tests such as electrocardiograms, vision screenings, and urine dipstick tests.
• Prepare patients for physical examinations and document medical histories.
• Collect and label specimens accurately for laboratory analysis.
• Monitor patient flow and address any issues related to registration or clinical services.
• Participate in outreach campaigns to improve health outcomes and close care gaps.

Job Requirements

• High school diploma or GED required; associate degree preferred.
• Completion of an accredited Medical Assistant Program or eligibility for national certification exam.
• Minimum 1 year of experience in an ambulatory care setting; 3 years preferred.
• Proficiency in electronic medical records (EMR) systems within 3 months of training.
• Strong understanding of basic medical terminology and patient care practices.
• Excellent communication and customer service skills to interact effectively with patients and staff.
• Ability to perform diagnostic tests and document patient information accurately.
• Flexibility to adapt to varying work assignments and schedules.