Accounts Receivable Associate

Overview

• Contribute to a dynamic team as an Accounts Receivable Associate in a professional services environment.
• Manage customer accounts, ensuring timely collection of past due balances and resolution of discrepancies.
• Collaborate with cross-functional teams to address account issues and drive payment solutions.
• Utilize advanced ERP systems and AR platforms for efficient account management.
• Maintain compliance with company policies and documentation standards.
• Opportunity for growth with potential transition to a permanent role.
• Work on-site within a collaborative and supportive team environment.
• Enhance your skills in a high-volume, fast-paced accounts receivable role.

Key Responsibilities & Duties

• Review aging reports and prioritize accounts to reduce delinquency and exposure.
• Perform proactive outreach via phone and email to collect past due balances.
• Investigate and resolve account discrepancies, including disputes and billing issues.
• Collaborate with Sales, Billing, and Customer Service teams to resolve account issues.
• Provide customers with statements, invoice copies, and supporting documentation.
• Assist customers with payment solutions, including plans and portal usage.
• Monitor accounts for credit risk and recommend escalation actions as needed.
• Maintain accurate documentation of collection activities within the AR system.

Job Requirements

• Associate of Science (AS) degree required; Bachelor’s degree preferred.
• Minimum of 3 years of experience in accounts receivable or related roles.
• Proficiency in ERP systems such as NetSuite, SAP, or similar platforms.
• Strong communication, negotiation, and problem-solving skills.
• Ability to manage a high-volume portfolio effectively and prioritize tasks.
• Proficiency in Microsoft Office, particularly Excel.
• Detail-oriented with strong organizational and documentation skills.
• Capability to work independently and collaboratively across teams.