Community Liaison – Hospice

Overview

• Serve as a compassionate advocate for hospice services, building trust-based relationships within the community.
• Promote specialized end-of-life care services to healthcare professionals and families in need.
• Collaborate with physicians and referral sources to ensure patients receive quality hospice care.
• Drive census growth by increasing awareness and preference for hospice services in the territory.
• Work within a supportive and growth-oriented environment with comprehensive benefits.
• Engage in professional development opportunities to enhance skills and career advancement.
• Represent the client’s mission and values, ensuring dignity and compassion in all interactions.
• Operate within Richmond, Burke, and Jefferson Counties, maintaining a consistent schedule.

Key Responsibilities & Duties

• Establish and nurture relationships with physicians, healthcare partners, and community agencies.
• Conduct regular outreach to promote hospice services and educate referral sources.
• Support patients and families by explaining hospice services and facilitating consent processes.
• Drive referral growth through intentional visits with healthcare professionals and facilities.
• Collaborate with internal teams to ensure seamless service delivery and patient satisfaction.
• Maintain accurate records of outreach efforts and referral activities.
• Participate in community events to enhance visibility and foster partnerships.
• Provide feedback to leadership on community needs and opportunities for service improvement.

Job Requirements

• Associate’s degree or equivalent experience in a related field preferred.
• Minimum of two years of sales or marketing experience in healthcare required.
• Proven ability to establish and maintain relationships with healthcare professionals.
• Experience in hospice or palliative care marketing strongly preferred.
• Reliable transportation, valid driver’s license, and auto insurance required.
• Strong communication and interpersonal skills to effectively engage with diverse audiences.
• Ability to work independently and manage time effectively in a dynamic environment.
• Commitment to promoting compassionate, high-quality hospice care services.