Manager Case Management Social Work

Overview

• Lead the Care Management Department, ensuring effective coordination, case management, and discharge planning processes.
• Act as a liaison between patients, families, healthcare staff, and community agencies to ensure seamless care delivery.
• Implement and monitor clinical standards and best practices to maintain high-quality patient care.
• Oversee utilization management and pre-admission case management activities within the department.
• Collaborate with managed care representatives and skilled nursing facilities to optimize patient outcomes.
• Ensure compliance with regulatory requirements and organizational policies.
• Support staff development and training to enhance departmental capabilities.
• Contribute to the financial integrity of the organization through effective resource management.

Key Responsibilities & Duties

• Manage daily operations of the Care Management Department, including staff supervision and resource allocation.
• Develop and implement care coordination strategies to improve patient outcomes.
• Monitor and evaluate departmental performance against established benchmarks and standards.
• Facilitate communication and collaboration among multidisciplinary teams.
• Oversee case management processes to ensure effective discharge planning and utilization management.
• Provide guidance and support to staff in handling complex cases and situations.
• Maintain accurate documentation and reporting for compliance and quality assurance purposes.
• Identify opportunities for process improvement and implement solutions to enhance departmental efficiency.

Job Requirements

• Master's Degree in Social Work from an accredited institution.
• Washington Clinical Independent Social Worker License is required.
• Minimum of 6 years of experience in case management within an acute care setting.
• At least 2 years of managerial or director-level experience in a large hospital.
• Strong knowledge of care coordination, utilization management, and discharge planning processes.
• Proven ability to lead and develop teams in a healthcare environment.
• Excellent communication and interpersonal skills for collaboration with diverse stakeholders.
• Commitment to maintaining high standards of patient care and organizational integrity.