Facilities Director

Overview

• Lead facilities management functions for a multi-unit retail portfolio, ensuring safe, efficient, and high-performing store environments.
• Drive execution of maintenance programs, vendor management, and capital improvement initiatives to optimize operational performance.
• Collaborate with cross-functional teams to support lifecycle asset management and cost-saving opportunities.
• Develop energy management strategies to enhance sustainability and reduce utility costs.
• Partner with Store Operations leadership to improve in-store experience and operational efficiency.
• Provide strategic direction for facilities operations across multiple markets and regions.
• Support enterprise-wide initiatives aimed at improving efficiency and reducing total cost of ownership.
• Report to the Vice President of Store Operations & Facilities, ensuring alignment with organizational goals.

Key Responsibilities & Duties

• Lead and develop a high-performing Facilities team, fostering accountability and operational excellence.
• Oversee facilities operations, ensuring consistent execution of maintenance and repair programs.
• Manage vendor relationships and performance, ensuring compliance with service-level agreements and quality standards.
• Support capital improvement programs, including infrastructure upgrades and HVAC replacements.
• Collaborate with Finance teams to manage budgets, analyze spend trends, and identify cost-saving opportunities.
• Drive continuous improvement initiatives focused on operational efficiency and asset lifecycle management.
• Utilize data to evaluate vendor performance and support strategic decision-making.
• Partner with cross-functional teams to support company growth and operational initiatives.

Job Requirements

• Bachelor’s Degree preferred or equivalent combination of education and experience.
• 10+ years of progressive experience in Retail Facilities Management.
• 5+ years of experience supporting multi-unit retail store operations across multiple markets.
• Strong knowledge of commercial building systems, including HVAC, electrical, and plumbing.
• Proven experience managing vendors, service contracts, and facilities-related budgets.
• Experience leading facilities projects and capital improvement initiatives.
• Demonstrated ability to analyze operational and financial data to support business decisions.
• Proficiency in Microsoft Excel, PowerPoint, and facilities/work order management systems.