Residential Coordinator

Overview

• Oversee residential program operations, ensuring compliance with regulations and delivering high-quality services to residents.
• Supervise and mentor staff, fostering professional growth and effective team collaboration.
• Collaborate with interdisciplinary teams to optimize service delivery and program outcomes.
• Develop and implement administrative systems for new residential facilities, ensuring seamless operations.
• Conduct investigations and resolve personnel and program participant-related issues efficiently.
• Ensure staff training in mandated areas, including behavior management and interdisciplinary processes.
• Interpret and enforce organizational policies and safety regulations within the assigned region.
• Provide managerial oversight during vacancies or absences of regular management staff.

Key Responsibilities & Duties

• Supervise non-nursing clinical and consultant team members, ensuring adherence to policies and regulations.
• Coordinate services for individuals under the Home and Community-Based Services Waiver.
• Provide training and support in management systems, SCIP techniques, and documentation processes.
• Motivate staff to achieve program goals and maintain high-quality service delivery standards.
• Ensure effective coordination of medical, clinical, and consultant staff within assigned facilities.
• Perform Treatment Coordinator responsibilities and supervise related activities.
• Assist in the development of new residential facilities, including physical plant and administrative systems.
• Conduct investigations into personnel and program participant-related issues, ensuring resolution.

Job Requirements

• Bachelor’s degree in Human Services or related health service field; Master’s degree preferred.
• Minimum two years of management/supervisory experience in a residential group home setting.
• Knowledge of OPWDD regulations and ability to perform QIDP duties effectively.
• Valid Tri-State or New York State driver’s license in good standing.
• Proven ability to make independent decisions and manage stressful situations effectively.
• Experience in developing residential facilities and implementing administrative systems.
• Strong interpersonal skills to interact tactfully with personnel, residents, and external parties.
• Commitment to ongoing staff training and development in mandated areas.