Clinical Manager

Overview

• Lead clinical operations for a home healthcare agency, ensuring compliance with regulations and delivering high-quality patient care.
• Coordinate patient care needs and develop individualized treatment plans in collaboration with physicians and field staff.
• Provide oversight to clinical staff, ensuring accurate documentation and adherence to agency protocols.
• Serve as a resource for patients, families, and referral parties, promoting effective communication and cultural sensitivity.
• Participate in quality improvement initiatives and staff orientation programs to enhance service delivery.
• Maintain confidentiality and demonstrate commitment to customer relations and quality service standards.
• Utilize community resources to meet patient care needs and support timely discharge planning.
• Participate in on-call supervisor rotation, ensuring continuity of care and support for field staff.

Key Responsibilities & Duties

• Coordinate and assess home healthcare needs of referred patients, ensuring timely intake and discharge planning.
• Collaborate with healthcare professionals to establish appropriate care levels and comprehensive treatment plans.
• Order necessary medical supplies and services, ensuring proper documentation and compliance.
• Conduct case conferences to ensure effective case management and coordination among clinical personnel.
• Review admission and recertification documentation to confirm alignment with patient needs and care plans.
• Demonstrate knowledge of reimbursement practices and state and federal regulations.
• Provide guidance and direction to support staff, ensuring continuity of care and adherence to protocols.
• Participate in performance improvement activities and staff orientation programs to enhance service quality.

Job Requirements

• License to practice as a registered nurse in the state; BSN preferred.
• Minimum of three years of nursing experience, with two years in home health preferred.
• Knowledge of OASIS and clinical documentation standards is essential.
• Strong verbal and written communication skills to interact effectively with patients and staff.
• Excellent problem-solving and organizational skills to manage multiple responsibilities.
• Commitment to customer relations and maintaining confidentiality at all times.
• Ability to demonstrate cultural sensitivity and utilize community resources effectively.
• Participation in on-call supervisor rotation to support field staff and patient care needs.