Operations Manager

Overview

• Lead operational performance for multiple orthopedic practice locations, ensuring efficiency and alignment with strategic goals.
• Focus on practice operations, performance improvement, physician support, and scheduling optimization across the region.
• Collaborate with physicians and senior leadership to drive strategic initiatives and operational consistency.
• Analyze operational and financial metrics to identify opportunities for improvement and growth.
• Ensure consistent implementation of policies, procedures, and best practices across all sites.
• Support staffing, employee engagement, and practice growth initiatives to enhance overall performance.
• Oversee scheduling operations and patient access initiatives to optimize workflow and patient satisfaction.
• Lead process improvement projects to enhance operational efficiency and achieve organizational goals.

Key Responsibilities & Duties

• Provide operational oversight for multiple physician practice locations, ensuring alignment with organizational objectives.
• Directly support and manage Practice Managers to achieve operational excellence and consistency.
• Monitor and improve key performance indicators (KPIs) to drive practice performance.
• Oversee scheduling operations and patient access initiatives to optimize efficiency and satisfaction.
• Partner with physicians and senior leadership on strategic initiatives and operational improvements.
• Analyze operational and financial performance metrics to identify trends and opportunities for growth.
• Ensure consistent implementation of policies, procedures, and best practices across all assigned sites.
• Lead staffing, employee engagement, and practice growth initiatives to enhance team performance.
• Manage process improvement projects to achieve operational efficiency and organizational goals.

Job Requirements

• Bachelor of Arts (BA) degree required, with a focus on healthcare or business preferred.
• Minimum of 5 years of experience in multi-site physician practice operations; 10 years preferred.
• Orthopedic practice experience strongly preferred, with proven leadership in similar settings.
• Experience managing Practice Managers and administrative teams effectively to achieve operational goals.
• Strong expertise in KPI monitoring, reporting, and analytics for operational improvement.
• Demonstrated ability to oversee large physician practice operations and drive strategic initiatives.
• Strategic thinker with a hands-on leadership style and excellent problem-solving skills.
• Exceptional physician relationship management skills to foster collaboration and alignment.
• Ability to travel occasionally to other practice locations as required.