Operations Manager

Overview

• Lead operational strategies for multiple orthopedic practice locations, ensuring efficiency and consistency across sites.
• Collaborate with physicians and senior leadership to drive practice performance and growth initiatives.
• Analyze operational and financial metrics to identify opportunities for improvement and implement solutions.
• Provide strategic oversight and support for Practice Managers and administrative teams.
• Focus on scheduling optimization and patient access to enhance service delivery.
• Develop and implement policies, procedures, and best practices across all assigned sites.
• Lead process improvement initiatives to enhance operational workflows and efficiencies.
• Support staffing, employee engagement, and practice growth strategies.

Key Responsibilities & Duties

• Provide operational oversight for multiple physician practice locations, ensuring alignment with organizational goals.
• Directly manage and support Practice Managers to achieve performance targets.
• Monitor and improve key performance indicators (KPIs) to drive operational success.
• Oversee scheduling operations and patient access initiatives for optimal service delivery.
• Collaborate with physicians and senior leadership on strategic initiatives and practice growth.
• Ensure consistent implementation of policies, procedures, and best practices across sites.
• Analyze operational and financial performance metrics to identify areas for improvement.
• Lead process improvement initiatives and special projects to enhance efficiency.

Job Requirements

• Bachelor of Arts (BA) degree required, with a focus on healthcare or business preferred.
• Minimum of 5 years of experience in multi-site physician practice operations; 10 years preferred.
• Orthopedic practice experience strongly preferred, with proven leadership in similar settings.
• Strong experience managing Practice Managers and administrative teams.
• Proficiency in KPI reporting, analytics, and operational performance metrics.
• Strategic thinker with hands-on leadership style and process improvement expertise.
• Exceptional physician relationship management and communication skills.
• Ability to travel occasionally to other practice locations as required.