Technical Deployment Manager

Overview

• Lead a large-scale mobile device deployment initiative across multiple locations within New York City.
• Serve as the onsite lead, ensuring efficient execution and alignment with project objectives.
• Provide hands-on leadership and technical support during enterprise technology deployments.
• Opportunity for conversion to a permanent position based on performance and business needs.
• Engage in a dynamic and fast-paced environment requiring strong organizational and communication skills.
• Collaborate with field technicians and project stakeholders to ensure deployment success.
• Travel across multiple customer sites within NYC to coordinate onsite activities.
• Support flexible schedules, including multiple shifts, as required by project demands.

Key Responsibilities & Duties

• Lead and coordinate teams of field technicians during daily deployment activities.
• Deploy and replace mobile devices for end users in enterprise environments.
• Support device enrollment and configuration through Mobile Device Management platforms.
• Conduct device handoff sessions and provide basic user orientation.
• Track and inventory deployed equipment and maintain accurate asset records.
• Generate daily deployment status reports and communicate progress to management.
• Troubleshoot device provisioning, connectivity, and application-related issues.
• Coordinate onsite activities with customer representatives and stakeholders.

Job Requirements

• Associate of Applied Science (AAS) degree required.
• Minimum of 5 years of experience leading field deployment teams in enterprise IT environments.
• Proven expertise in Mobile Device Management platforms such as Workspace ONE or Intune.
• Strong technical troubleshooting skills related to mobile devices and end-user computing.
• Experience supporting mobile carrier activations and device provisioning.
• Ability to work independently and manage multiple shifts as required.
• Valid driver's license and reliable personal vehicle for travel across NYC boroughs.
• Excellent verbal and written communication skills with strong attention to detail.