Medical Assistant

Overview

• Provide essential clinical and administrative support to healthcare providers in a dynamic ambulatory care setting.
• Assist in direct patient care, including vital signs, phlebotomy, and diagnostic testing.
• Ensure accurate documentation and management of patient information within electronic medical records.
• Collaborate with healthcare teams to deliver age-specific care and support population health initiatives.
• Maintain professionalism and confidentiality while fostering a supportive work environment.
• Participate in campaigns to improve patient outcomes and reduce unnecessary hospital visits.
• Support administrative tasks such as scheduling, insurance verification, and patient registration.
• Contribute to a friendly and cooperative atmosphere, ensuring excellent customer service.

Key Responsibilities & Duties

• Perform direct patient care tasks, including physical examination preparation and diagnostic testing.
• Document patient care information accurately in electronic medical records.
• Assist in patient registration, check-in, and check-out processes, ensuring data integrity.
• Coordinate referrals and follow-up appointments with external specialists and laboratories.
• Support healthcare campaigns and initiatives to close gaps in care and improve health outcomes.
• Provide excellent customer service by addressing patient inquiries and resolving concerns.
• Monitor patient flow and proactively address issues related to registration and appointment scheduling.
• Maintain effective communication with patients, families, and healthcare team members.

Job Requirements

• High School diploma or GED required; Associate degree preferred.
• Completion of an accredited Medical Assistant Program or eligibility for national certification required.
• Minimum 1 year of experience as a medical assistant in an ambulatory care setting required.
• Proficiency in navigating electronic medical records systems required.
• Preferred 3 years of experience as a medical assistant in an ambulatory care setting.
• Strong understanding of medical terminology and age-specific patient care needs.
• Excellent customer service skills and ability to handle patient interactions professionally.
• Flexibility to work varying hours between 8 a.m. and 6 p.m.