Patient Care Associate

Overview

• Provide patient-centered care and support within a dynamic healthcare environment.
• Perform vital patient assessments and document findings accurately in electronic medical records.
• Assist in promoting efficient clinic operations and compliance with healthcare regulations.
• Deliver health education related to sexual and reproductive healthcare services.
• Support abortion services through counseling and surgical assistance as needed.
• Conduct laboratory tests, manage requisitions, and ensure proper lab procedures.
• Participate in clinic opening and closing duties, including equipment cleaning and supply restocking.
• Maintain clinical skills through ongoing training and competency checks.
• Adhere to quality assurance protocols and infection control precautions.

Key Responsibilities & Duties

• Review patient health history and alert providers about critical information.
• Document patient information competently using appropriate templates and forms.
• Ensure accurate charge capture and financial reporting through proper documentation.
• Provide interpreter services for patients with communication barriers.
• Assist in training new clinic staff and maintaining clinic flow efficiency.
• Perform laboratory tests, manage lab requisitions, and package samples for transport.
• Support abortion services, including counseling and surgical assistance.
• Participate in monthly training sessions and incorporate new knowledge into practice.
• Maintain up-to-date certifications and adhere to clinical skill requirements.

Job Requirements

• High school diploma or GED required; Medical Assistant certification preferred.
• Minimum one year of experience as a Medical Assistant; two years preferred.
• Certification in Phlebotomy and experience with Electronic Health Records.
• Superior customer service skills and ability to work collaboratively in a team.
• Flexibility to work non-consecutive days, evenings, or Saturdays.
• Commitment to health equity and racial justice principles.
• Adherence to infection control protocols and quality assurance standards.
• Basic Life Support (BLS) certification required and maintained.
• Interest in expanding knowledge of societal inequities and their impact on healthcare.