Medical Assistant

Overview

• Provide essential clinical and administrative support to healthcare providers in an ambulatory care setting.
• Assist in patient care activities, including vital signs, phlebotomy, and specimen collection.
• Ensure accurate documentation and data integrity in electronic medical records systems.
• Coordinate referrals and follow-up care with external specialists and laboratories.
• Support patient registration, check-in, and check-out processes efficiently.
• Provide excellent customer service and address patient concerns effectively.
• Collaborate with the care team to deliver high-quality patient-centered care.
• Participate in health campaigns and initiatives to improve patient outcomes.

Key Responsibilities & Duties

• Prepare examination rooms and assist providers during patient visits and procedures.
• Perform administrative tasks such as scheduling appointments and verifying insurance coverage.
• Collect and label specimens accurately for laboratory processing.
• Document patient care activities in electronic medical records with precision.
• Coordinate patient referrals and ensure timely follow-up care.
• Monitor patient flow and address any issues related to registration or wait times.
• Assist in health campaigns and outreach to improve care delivery.
• Maintain professionalism and confidentiality in all patient interactions.

Job Requirements

• High School diploma or GED required; Associate degree preferred.
• Completion of an accredited Medical Assistant Program or eligibility for certification exam.
• Minimum 1 year of experience in an ambulatory care setting required.
• Proficiency in navigating electronic medical records systems.
• Strong understanding of medical terminology and patient care processes.
• Excellent communication and customer service skills.
• Ability to work collaboratively within a multidisciplinary care team.
• Flexibility to adapt to varying tasks and schedules.