Patient Care Coordinator

Overview

• Coordinate patient care services and facilitate medical case management for primary care patients in a dynamic healthcare environment.
• Screen patients for program eligibility and assist with insurance verification and enrollment processes.
• Collaborate with interdisciplinary teams to ensure seamless care coordination and referral services.
• Document clinical interventions and maintain accurate medical records in compliance with HIPAA regulations.
• Support advocacy efforts to address homelessness and AIDS through effective patient care strategies.
• Provide professional scheduling and registration services to enhance patient experience and operational efficiency.
• Participate in quality improvement initiatives and interdisciplinary meetings to optimize healthcare delivery.
• Assist with paperwork and documentation required for patient services, including transportation and home health aide forms.
• Perform outreach activities and collaborate with ancillary programs to support patient progress and referrals.

Key Responsibilities & Duties

• Coordinate intake screenings and identify eligibility for various healthcare programs and services.
• Collaborate with intake specialists to complete assessments and referrals for primary care patients.
• Ensure timely documentation of hospitalizations and schedule discharge appointments as needed.
• Participate in morning huddles and medical staff meetings to discuss patient needs and care plans.
• Assist medical providers with paperwork and documentation for patient services and entitlements.
• Provide coverage for intake specialists and support case management programs as required.
• Manage medical records releases and ensure compliance with turnaround times and regulations.
• Coordinate with care management teams for subspecialty referrals and interdisciplinary collaboration.
• Support advocacy efforts and participate in initiatives to improve healthcare outcomes for underserved populations.

Job Requirements

• High School Diploma or GED required; proficiency in Spanish preferred.
• Minimum of 2 years of experience in case management and patient care coordination.
• Strong knowledge of HIV/AIDS, entitlements, and psychosocial assessments.
• Ability to discern medical emergencies and alert appropriate personnel promptly.
• Familiarity with HIPAA regulations and electronic medical records systems.
• Excellent organizational and clinical skills; ability to work evenings and weekends.
• Experience with interdisciplinary collaboration and quality improvement projects.
• Commitment to advocacy efforts addressing homelessness and AIDS.
• Proficiency in completing paperwork and documentation for patient services efficiently.