Lead impactful operations at a dynamic venue with multi-revenue streams. Shape guest experiences and drive business growth with strategic autonomy. Develop high-performing teams in a collaborative environment.
General Manager
in Professional Services PermanentJob Detail
Job Description
Overview
- Lead a dynamic, guest-focused venue with multi-platform revenue streams.
- Drive business growth through strategic planning and operational excellence.
- Develop and manage high-performing teams, fostering collaboration and accountability.
- Ensure exceptional guest experiences across golf, food, beverage, and events.
- Maintain a visible leadership presence and flexible schedule.
- Engage with the community to position the venue as a premier destination.
- Ensure compliance with safety regulations and company policies.
- Analyze financial results and implement strategies for sustainable growth.
- Identify new revenue opportunities through innovative initiatives.
Key Responsibilities & Duties
- Lead venue performance, including revenue, profitability, and operational efficiency.
- Develop annual operating plans with clear financial goals and priorities.
- Recruit, develop, and retain a high-performing leadership team.
- Foster a culture of accountability, collaboration, and respect.
- Drive community engagement and partnerships to increase awareness and revenue.
- Ensure compliance with local, state, and federal regulations.
- Maintain a safe and secure environment for guests and team members.
- Set and maintain high standards for guest interactions and experiences.
- Analyze trends and implement strategies to improve performance.
Job Requirements
- Bachelor's degree in Hospitality Management, Business Administration, or related field preferred.
- 6+ years of progressive leadership experience in hospitality or entertainment.
- 2–6+ years as a General Manager with full P&L accountability.
- Proven success in high-volume businesses with multiple revenue streams.
- Strong strategic mindset and ability to drive results.
- Ability to manage ambiguity and provide clarity in fast-changing environments.
- Demonstrated skills in community engagement and relationship building.
- Ability to obtain required licenses and certifications for the location.
- Multi-unit or regional leadership experience is a plus.
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