Receptionist

Receptionist Overview

• The Receptionist will be the first point of contact, ensuring a professional and welcoming environment for all visitors and staff.
• This role involves managing front desk operations, including phone lines, guest access, and correspondence handling.
• You will oversee the presentation of shared spaces, ensuring they are immaculate and well-stocked.
• Coordinate meeting room bookings, logistics, and ensure smooth execution of events and meetings.
• Support visiting executives with travel arrangements, reservations, and other administrative needs.
• Collaborate with the Office Manager on facilities, maintenance, and vendor coordination tasks.
• Act as Fire Marshal and First Aider, ensuring safety compliance within the office.
• Take on ad hoc administrative tasks and special projects, showcasing initiative and discretion.
• This is a full-time, on-site role requiring exceptional communication skills and professionalism.

Receptionist Key Responsibilities & Duties

• Manage the front desk and phone lines, ensuring efficient and professional operations.
• Welcome guests, clients, and colleagues warmly, providing refreshments and seating arrangements.
• Maintain the cleanliness and readiness of reception and meeting areas.
• Coordinate logistics for meetings, including room bookings and equipment setup.
• Handle incoming and outgoing correspondence, including courier and shipping arrangements.
• Assist visiting staff with workplace guidance, desk allocations, and access cards.
• Collaborate with building security to manage guest and contractor access permissions.
• Support executives with reservations, errands, and travel arrangements during visits.
• Take initiative to support additional administrative tasks during slower periods.

Receptionist Job Requirements

• Bachelor of Arts degree, preferably in business or finance-related fields.
• Minimum of 3 years of experience in corporate reception or administrative roles.
• Proficiency in Microsoft Office Suite and ability to adapt to new systems.
• Polished presentation, integrity, discretion, and reliability in all interactions.
• Strong written and verbal communication skills with excellent phone etiquette.
• Ability to collaborate effectively and solve problems independently.
• Approachable and client-focused attitude, delivering excellence consistently.
• Flexibility to adapt to varying schedules and tasks based on office needs.
• Experience in finance, consulting, or legal industries is preferred.