Pharmacy Technician

Pharmacy Technician Overview

• The Pharmacy Technician will support healthcare providers by managing prior authorization requests and providing exceptional customer service.
• This is a remote contract role with a duration through April 2027, offering a structured training program.
• Candidates must hold an active, unrestricted Pharmacy Technician certification (CPhT).
• The role involves phone-heavy responsibilities and requires excellent communication and organizational skills.
• Work schedules are 10 AM – 7 PM CST, with training scheduled from 8 AM – 5 PM CST.
• The position requires compliance with all applicable laws and regulations.
• Candidates must reside in one of the approved states listed in the job description.

Pharmacy Technician Key Responsibilities & Duties

• Serve as the initial contact for healthcare providers regarding prior authorization inquiries and submissions.
• Utilize tools to determine eligibility, screen documents, and process prior authorization requests.
• Organize and distribute prior authorization requests for review by pharmacists or physicians.
• Collect and document relevant medical information while applying appropriate criteria.
• Ensure timely decision-making and escalate cases requiring pharmacist review as needed.
• Communicate prior authorization outcomes in compliance with standards and regulations.
• Participate in group training sessions and adhere to training schedules and guidelines.

Pharmacy Technician Job Requirements

• Active, unrestricted Pharmacy Technician certification (CPhT) is mandatory.
• Minimum of 1 year of experience in a pharmacy-related field.
• Strong verbal and written communication skills are essential.
• Proficiency in customer service, phone etiquette, and typing skills is required.
• Experience with prior authorization processes and call center environments is preferred.
• Ability to work remotely within an approved state of residency.
• Availability to adhere to the specified work and training schedules.