Collection Specialist

Collection Specialist Overview

• The Collection Specialist plays a vital role in managing accounts receivable and billing processes within a dynamic law firm environment.
• Collaborate with attorneys, clients, and staff to ensure efficient and accurate collections and invoicing procedures.
• Contribute to the firm's growth by optimizing revenue management and maintaining high standards of client service.
• Utilize advanced software tools like Aderant and Prebill Viewer to streamline billing operations.
• Participate in a supportive and innovative work environment with opportunities for professional development.
• Engage in strategic decision-making and problem-solving to address complex billing and collection challenges.
• Work closely with the Revenue Management Team to achieve organizational objectives and deadlines.
• Contribute to special projects and audits, enhancing operational efficiency and compliance.

Collection Specialist Key Responsibilities & Duties

• Manage daily collection efforts, including inventory review and consultations with attorneys to strategize collections.
• Prepare and process invoices using Prebill Viewer and Aderant software, ensuring accuracy and compliance.
• Submit electronic invoices and accruals via e-billing platforms, addressing rejections and resubmissions.
• Analyze accounts receivable balances, client ledgers, and payment applications to maintain financial accuracy.
• Assist with client refunds, deposit applications, and account reconciliations as needed.
• Develop and prepare collection reports, maintaining detailed notes in collection systems.
• Support internal audits by researching credits and initiating refunds, ensuring compliance.
• Participate in special projects and provide ad hoc reporting to enhance operational efficiency.

Collection Specialist Job Requirements

• Bachelor’s Degree in Accounting, Finance, or related field preferred; equivalent experience considered.
• Minimum of 4 years of collections experience, preferably in professional services industries.
• Proficiency in Aderant software, Prebill Viewer, and e-billing platforms; strong Excel skills preferred.
• Excellent communication, organizational, and analytical skills to manage tasks efficiently.
• Ability to work under pressure, meet deadlines, and adapt to a fast-paced environment.
• Experience with AI tools like Copilot or ChatGPT for workflow optimization is a plus.
• Self-motivated, detail-oriented professional with a proactive approach to problem-solving.
• Flexibility to work overtime, attend onsite training, and travel for business needs.