Winoms Training Specialist

WinOMS Training Specialist Overview

• The WinOMS Training Specialist will lead training initiatives, workflow standardization, and process improvement across multiple office locations.
• Develop and deliver comprehensive training programs for clinical and administrative staff on WinOMS software and treatment planning processes.
• Ensure consistent and patient-centered treatment planning experiences across all practice locations.
• Collaborate with leadership to implement best practices and optimize operational workflows.
• Conduct audits and competency assessments to ensure training effectiveness and adherence to protocols.
• Serve as the subject matter expert for WinOMS software, providing ongoing support and guidance.
• Monitor key performance indicators related to treatment acceptance and scheduling conversion rates.
• Support new office openings and system enhancements to maintain operational excellence.

WinOMS Training Specialist Key Responsibilities & Duties

• Develop and deliver onboarding and ongoing training programs for WinOMS software users.
• Create and maintain standardized workflows, training manuals, and quick reference guides.
• Conduct audits to ensure documentation accuracy and workflow efficiency.
• Train staff on treatment plan presentation, patient communication, and financial discussions.
• Monitor and analyze performance metrics to identify areas for improvement.
• Collaborate with leadership to implement new initiatives and improve operational workflows.
• Provide one-on-one coaching and competency assessments to staff members.
• Support new office openings and system enhancements to ensure seamless integration.

WinOMS Training Specialist Job Requirements

• Associate of Arts (AA) degree required.
• Minimum of 3 years of experience with WinOMS software.
• 3+ years of experience in oral surgery or specialty dental practices.
• Proven experience in training, mentoring, or coaching staff.
• Strong understanding of treatment planning, insurance workflows, and patient scheduling.
• Excellent presentation, communication, and leadership skills.
• Highly organized with strong attention to detail and ability to manage multiple tasks.
• Ability to travel between multiple practice locations as required.