Accounts Receivable

Accounts Receivable Overview

• The Accounts Receivable position focuses on managing customer billing and sales tax exemption processes in a fast-paced aerospace distribution environment.
• Administer sales tax exemption certificates using Avalara ECM, ensuring compliance and accuracy across jurisdictions.
• Collaborate with internal teams to resolve customer billing discrepancies and maintain accurate account records.
• Monitor and respond to inquiries in the Accounts Receivable shared mailbox, ensuring prompt and professional communication.
• Support routine billing activities, including invoice submissions and customer statement requests.
• Maintain strong organization and attention to detail while managing multiple priorities and deadlines.
• Develop proficiency in Avalara ECM and ERP systems to streamline exemption certificate administration.
• Contribute to process improvements and enhance customer account documentation accuracy.
• Build effective working relationships across departments to ensure seamless operations and customer satisfaction.

Accounts Receivable Key Responsibilities & Duties

• Administer sales tax exemption certificates, ensuring completeness and validity using Avalara ECM.
• Monitor certificate status and follow up with customers to resolve documentation issues.
• Accurately submit and track billing information through customer portals and company systems.
• Maintain detailed customer account records, including billing instructions and exemption statuses.
• Research and resolve billing discrepancies, rejected invoices, and credit/rebill activities.
• Coordinate with internal teams to address customer billing and account-related issues.
• Respond to customer inquiries promptly and professionally, providing accurate account information.
• Track and follow up on open customer inquiries, escalating unresolved items as needed.
• Contribute to improving billing processes and customer account documentation accuracy.

Accounts Receivable Job Requirements

• Bachelor’s degree in Accounting, Finance, Business Administration, or equivalent work experience preferred.
• Minimum of 3 years of experience in Accounts Receivable, billing, or sales tax administration.
• Proficiency in Avalara ECM, ERP systems, and Microsoft Office applications, including Excel, Outlook, and Word.
• Strong organizational skills and attention to detail in a high-volume, deadline-driven environment.
• Excellent written and verbal communication skills for direct customer interactions.
• Ability to manage multiple priorities and demonstrate consistent follow-through.
• Experience with sales tax exemption certificate requirements and administration preferred.
• Prior experience in aerospace distribution or similar industries is advantageous but not required.
• Commitment to professionalism, integrity, and accountability in all aspects of the role.