Patient Recruiter

Overview

• The Patient Recruiter will focus on recruiting patients for clinical trials, ensuring smooth enrollment processes, and maintaining effective communication with participants.
• Conduct pre-qualification and pre-screening activities to evaluate patient eligibility for studies, supporting enrollment goals.
• Manage patient communication, including scheduling, reminders, and addressing barriers to study entry.
• Collaborate with healthcare professionals to optimize recruitment strategies and maintain referral relationships.
• Utilize Clinical Trial Management Systems (CTMS) for updating patient profiles and tracking recruitment metrics.
• Participate in community outreach events to educate patients about clinical trials and promote enrollment.
• Support regional recruitment efforts and contribute to achieving screening targets set by leadership.
• Assist in training new recruiters and retraining existing team members to ensure consistent recruitment practices.

Key Responsibilities & Duties

• Conduct patient pre-screening and eligibility evaluations through interviews, medical record reviews, and discussions with clinic staff.
• Manage patient communication, including follow-ups, reminders, and addressing barriers to study participation.
• Schedule and reschedule patient screening appointments, ensuring efficient enrollment processes.
• Monitor and optimize recruitment metrics, including tracking no-shows and non-qualified patients.
• Collaborate with healthcare providers to manage referral leads and enhance recruitment strategies.
• Maintain accurate and timely updates in Clinical Trial Management Systems (CTMS) for patient profiles and recruitment activities.
• Participate in community outreach events to engage potential participants and promote clinical trials.
• Assist in training and mentoring new and existing recruitment team members.

Job Requirements

• Associate of Science (AS) degree or equivalent education and experience in healthcare or medical research.
• Minimum of 5 years’ experience in healthcare, call center, or medical research environments; 6 years preferred.
• Proficiency in Clinical Trial Management Systems (CTMS) and electronic health records.
• Strong organizational, communication, and computer skills, including typing proficiency (40+ wpm).
• Ability to handle sensitive patient information confidentially and professionally, adhering to HIPAA guidelines.
• Preferred certifications: MA, CNA, LPN/LVN, EMT, or other medical licenses.
• Bilingual proficiency in English and Spanish is highly desirable.
• Experience in therapy areas, customer service, and calendar management is advantageous.