Implementation Lead – Accounts Payable

Implementation Lead – Accounts Payable Overview

• The Implementation Lead – Accounts Payable oversees end-to-end client delivery and product implementation for AP solutions.
• Collaborates with Accounts Payable teams to ensure seamless integration and operational success.
• Manages project lifecycle including discovery, configuration, testing, go-live, and hypercare phases.
• Acts as a client-facing consultant and hands-on operator for AP implementations.
• Utilizes deep AP domain expertise to design and execute implementation strategies.
• Leverages ERP familiarity and operational workflow knowledge to optimize solutions.
• Supports clients in adopting AI-powered workflows to enhance AP processes.
• Contributes to building reusable implementation playbooks for streamlined onboarding.
• Ensures high standards of precision and accuracy in AP operations.

Implementation Lead – Accounts Payable Key Responsibilities & Duties

• Lead customer implementations from kickoff to go-live, managing project plans and milestones.
• Conduct discovery sessions with AP teams to document current-state processes and design solutions.
• Configure AP solutions to meet customer requirements, including vendor data and approval hierarchies.
• Validate workflows through testing and user acceptance testing (UAT).
• Train AP teams to ensure confidence and self-sufficiency at go-live.
• Manage post-go-live stabilization and resolve issues during hypercare.
• Collaborate with internal teams to share customer feedback and inform product roadmaps.
• Develop reusable implementation playbooks to improve delivery efficiency.
• Ensure adherence to high standards of accuracy and precision in AP processes.

Implementation Lead – Accounts Payable Job Requirements

• Bachelor of Science (BS) degree required.
• 4+ years of experience in AP operations, P2P software implementation, or delivery roles.
• Deep knowledge of AP processes including invoice ingestion, PO matching, and payment workflows.
• Hands-on experience with AP automation or ERP-adjacent solutions.
• Familiarity with ERP systems like NetSuite, SAP, Oracle, and QuickBooks.
• Proficiency in Excel for data validation and reconciliation tasks.
• Strong project management skills to handle multiple implementations simultaneously.
• Effective communication skills to engage with AP clerks, managers, and CFOs.
• Curiosity about AI-powered workflows and willingness to learn.