Patient Recruitment Specialist

Patient Recruitment Specialist Overview

• The Patient Recruitment Specialist will play a critical role in identifying and recruiting participants for clinical trials, ensuring compliance with protocols and regulations.
• This position offers a remote work environment with flexible scheduling, including one weekend day and weekday adjustments.
• Engage with prospective participants through various communication channels, fostering positive relationships and ensuring patient-centric interactions.
• Contribute to scientific advancements by recruiting high-quality participants for diverse clinical research studies.
• Utilize advanced computer systems and databases to maintain accurate participant records and track study progress.
• Collaborate with teams to meet enrollment goals and adapt recruitment strategies to dynamic study needs.
• Leverage your clinical knowledge and call center experience to enhance recruitment efficiency and participant satisfaction.
• Opportunity to extend the contract based on business needs, offering potential for long-term engagement.

Patient Recruitment Specialist Key Responsibilities & Duties

• Act as the primary contact for new and existing patients, providing detailed study information and addressing inquiries.
• Recruit and pre-screen participants using established protocols, ensuring eligibility and commitment to study requirements.
• Schedule and manage participant appointments, coordinating transportation and accommodations as needed.
• Maintain and update participant records in electronic databases, ensuring accuracy and confidentiality.
• Collaborate with study teams to achieve enrollment targets and optimize cross-screening opportunities.
• Apply FDA, GCP, and HIPAA guidelines consistently to safeguard participant data and uphold ethical standards.
• Participate in team meetings to stay informed on study updates and integrate new information effectively.
• Utilize multiple communication platforms to engage participants, including phone, email, and text messaging.

Patient Recruitment Specialist Job Requirements

• Associate of Science (AS) degree required; Bachelor’s degree in healthcare, communications, or science preferred.
• Minimum of 3 years of experience in call center, customer service, or clinical research roles.
• Proficiency in medical terminology and familiarity with healthcare or clinical research environments.
• High-speed internet access meeting minimum requirements of 70 Mbps download and 10 Mbps upload.
• Strong computer skills with the ability to navigate multiple systems and databases efficiently.
• Excellent communication skills, including verbal, written, and interactive listening abilities.
• Flexibility to work evenings and weekends as required by study schedules.
• Ability to adapt to changes in protocols and recruitment strategies while maintaining attention to detail.