Lead impactful technology operations in a dynamic, mission-driven organization. Enhance IT infrastructure and support staff with innovative solutions. Gain valuable experience in technology project management.
Technology Project Manager
in Professional Services ContractJob Detail
Job Description
Technology Project Manager Overview
- The Technology Project Manager will oversee technology operations during a temporary assignment, ensuring smooth workflows and effective collaboration across departments.
- Provide technical support for staff, including desktop assistance, account management, and onboarding/offboarding coordination.
- Collaborate with external vendors and consultants to address complex IT needs and manage departmental technology budgets.
- Track and manage IT inventory, ensuring proper allocation and disposal of retired technology assets.
- Support staff in using technical platforms, including Google Workspace, Airtable, and Slack, through training and documentation.
- Facilitate communication between internal departments and external IT consultants to resolve technical challenges effectively.
- Ensure adherence to organizational policies and standards while managing technology-related projects and tasks.
- Contribute to the organization's mission by supporting technology infrastructure and enhancing operational efficiency.
Technology Project Manager Key Responsibilities & Duties
- Manage departmental invoices, payments, and technology budgets to ensure financial accountability.
- Coordinate IT needs for staff onboarding and offboarding, including hardware setup and account management.
- Provide desktop support and resolve technical issues for staff, collaborating with external consultants as needed.
- Track and manage IT inventory using AssetPanda, ensuring accurate records and proper disposal of retired assets.
- Collaborate with vendors to select products, plans, and payment options that align with organizational needs.
- Support staff in using technical platforms, offering training and creating user guides as necessary.
- Coordinate technology needs for intern cycles, including hardware setup and IT orientation.
- Perform daily import tasks and other duties as assigned to support technology operations.
Technology Project Manager Job Requirements
- Minimum of 4 years of relevant experience, with 5 years preferred in technology project management.
- Proficiency in Google Workspace, Airtable, Slack, and other common technical platforms.
- Experience with desktop support, customer service, and IT ticketing systems.
- Strong organizational skills to manage budgets, track inventory, and coordinate projects effectively.
- Ability to collaborate with internal departments and external consultants to address complex IT needs.
- Comfortable working in a fast-paced environment and juggling multiple projects simultaneously.
- Familiarity with IT asset management tools and processes for tracking and disposal of technology.
- Demonstrated ability to facilitate communication and act as a liaison between stakeholders.
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