Pharmacy Technician

Pharmacy Technician Overview

• The Pharmacy Technician is responsible for supporting medication counseling and adherence for members in collaboration with healthcare teams.
• This is a remote contract position with flexible scheduling, including occasional Saturday shifts.
• Provide assistance to minimize gaps in treatment by collaborating with pharmacists and providers.
• Facilitate member access to medications, including refills and financial assistance.
• Document care delivery and communicate information to healthcare providers.
• Perform patient health assessments to identify barriers to medication adherence.
• Partner with community pharmacies to monitor and enhance medication adherence.
• Handle telephonic communications with members and providers regarding medication issues.
• Work in a dynamic environment requiring bilingual Spanish communication skills.

Pharmacy Technician Key Responsibilities & Duties

• Review medication lists to eliminate barriers to therapy and ensure proper adherence.
• Facilitate access to medications by coordinating refills and new prescriptions.
• Align medication refills to reduce pharmacy visits and improve convenience.
• Collaborate with pharmacists and healthcare teams to integrate medication therapy management interventions.
• Perform health assessments to collect medication profiles and identify adherence barriers.
• Communicate medication treatment plans to members and providers effectively.
• Monitor member medication adherence through partnerships with community pharmacies.
• Handle member and provider communications professionally and efficiently.
• Document care delivery and maintain compliance with regulatory requirements.

Pharmacy Technician Job Requirements

• High School Diploma or GED from an accredited institution required.
• Nationally Certified Pharmacy Technician or registered/licensed Pharmacy Technician in good standing.
• Experience communicating with patients, providers, and pharmacists on medication-related issues.
• Written and verbal communication skills that are clear, concise, and professional.
• Bilingual Spanish skills are mandatory for effective member communication.
• Medication Therapy Management Certificate is preferred.
• Ability to work flexible hours, including occasional Saturdays.
• Stable work history demonstrating reliability and consistency.
• Strong organizational skills to manage multiple tasks and responsibilities efficiently.