Benefits Manager

Benefits Manager Overview

• The Benefits Manager will oversee and administer comprehensive benefits programs across the US and Canada, ensuring compliance and operational excellence.
• Collaborate with leadership to enhance benefits strategies, contributing to employee satisfaction and organizational effectiveness.
• Manage vendor relationships and ensure accurate reconciliation of employee benefits enrollment data and payroll deductions.
• Support open enrollment processes, including planning, system configuration, and post-enrollment audits.
• Maintain compliance with regulatory requirements such as ERISA, ACA, HIPAA, and Canadian provincial regulations.
• Develop and produce analytical reports on benefits utilization and cost metrics for leadership review.
• Ensure the integrity of benefits data within HRIS systems and across payroll and vendor platforms.
• Provide exceptional support to employees, addressing inquiries and resolving escalations effectively.
• Contribute to a dynamic and fast-paced environment, driving process improvements and operational efficiency.

Benefits Manager Key Responsibilities & Duties

• Administer health, welfare, and retirement plans, serving as the primary contact for employee and vendor inquiries.
• Reconcile employee benefit elections with payroll deductions and vendor-reported data to ensure accuracy.
• Manage wellness and voluntary benefit programs, including funding reconciliations and compliance checks.
• Validate vendor invoices against enrollment data and contracted rates, resolving discrepancies proactively.
• Support annual open enrollment processes, including planning, system updates, and communication strategies.
• Maintain benefits data integrity within HRIS systems and ensure synchronization across platforms.
• Produce detailed reports on benefits utilization and cost metrics for leadership and financial analysis.
• Ensure compliance with applicable regulations, supporting filings and reporting requirements.
• Collaborate with external vendors to address escalations and optimize plan performance.

Benefits Manager Job Requirements

• Bachelor’s degree in a related field, with 4–6 years of benefits administration experience.
• Proficiency in HRIS systems (e.g., UKG) and benefits carrier management.
• Strong knowledge of US benefits compliance; Canadian benefits experience is advantageous.
• Exceptional attention to detail and ability to manage multiple priorities accurately.
• Financial acumen to reconcile data sets and resolve discrepancies effectively.
• Clear communication skills, capable of interfacing with employees and senior leadership.
• Self-motivated and adaptable to a fast-paced, high-growth environment.
• Experience managing open enrollment processes from planning to execution.
• Commitment to maintaining compliance with regulatory standards and internal policies.