Office Assistant

Office Assistant Overview

• The Office Assistant plays a pivotal role in supporting wellness and mental health services, ensuring smooth operations and a welcoming environment.
• Coordinate appointments and provide administrative support to enhance service efficiency and accessibility.
• Serve as the first point of contact for individuals seeking wellness assistance, fostering inclusivity and support.
• Assist in monitoring individuals during high-stress situations alongside trained staff, ensuring safety and care.
• Support wellness initiatives, events, workshops, and outreach activities to promote community engagement.
• Maintain confidentiality in all records and interactions, adhering to professional standards.
• Track referrals, follow-up activities, and non-clinical support services to ensure effective resource management.
• Opportunity for conversion to a permanent role within the organization.

Office Assistant Key Responsibilities & Duties

• Welcome and assist individuals seeking wellness and support services, ensuring a positive experience.
• Coordinate and schedule appointments for counselors and wellness staff to optimize service delivery.
• Provide administrative support, including data entry, record maintenance, and tracking program participation.
• Assist with monitoring and supporting individuals during high-stress situations alongside trained staff.
• Support wellness events, workshops, outreach activities, and awareness initiatives to promote community health.
• Manage office supplies and general office operations to maintain a functional workspace.
• Track referrals, follow-up activities, and non-clinical support services to ensure effective resource management.
• Assist with special projects and departmental initiatives as needed, contributing to organizational goals.

Office Assistant Job Requirements

• Associate degree in Social Work, Psychology, Human Services, Behavioral Health, or related field required.
• Minimum of 1 year of customer service experience in a professional setting.
• Proficiency with Microsoft Office tools, including Word, Excel, and Outlook.
• Strong communication and interpersonal skills to interact effectively with diverse individuals.
• Ability to maintain strict confidentiality in all records and interactions.
• Preferred experience in behavioral health, healthcare, higher education, or human services.
• Experience coordinating events, outreach activities, or community engagement programs is advantageous.
• Strong organizational and multitasking abilities to manage diverse responsibilities effectively.