Medical Receptionist

Medical Receptionist Overview

• The Medical Receptionist will play a vital role in ensuring smooth front office operations in a healthcare setting.
• Handle patient interactions including greeting, scheduling, and managing check-in/check-out processes.
• Verify insurance details and process co-pays efficiently while maintaining accuracy.
• Update and maintain electronic medical records (EMR) with precision and confidentiality.
• Work collaboratively with healthcare professionals to provide excellent patient service.
• Flexible work hours Monday through Friday, accommodating varying schedules.
• Opportunity to transition into a permanent role with comprehensive benefits.
• Contribute to a positive and supportive work environment in a dynamic healthcare team.

Medical Receptionist Key Responsibilities & Duties

• Answer incoming calls and manage appointment scheduling with professionalism and efficiency.
• Greet patients warmly and assist with check-in and check-out processes.
• Verify insurance information and accurately process co-payments.
• Update and maintain electronic medical records (EMR) in compliance with regulations.
• Collaborate with healthcare staff to ensure seamless patient care and office operations.
• Maintain confidentiality and security of patient information at all times.
• Adapt to varying work schedules, including early morning and late afternoon shifts.
• Provide excellent customer service to patients and visitors in a fast-paced environment.

Medical Receptionist Job Requirements

• High School Diploma or GED is required for this position.
• Minimum of 1 year of healthcare experience; 2 years preferred.
• Proficiency in electronic medical records (EMR) systems is essential.
• Strong organizational and multitasking skills in a healthcare setting.
• Excellent communication skills for interacting with patients and staff.
• Ability to work on-site Monday through Friday with flexible hours.
• Commitment to maintaining patient confidentiality and adhering to healthcare regulations.
• Positive attitude and ability to contribute to a team-oriented environment.