Broker Dealer Operations Manager

Broker Dealer Operations Manager Overview

• The Broker Dealer Operations Manager oversees operational activities, ensuring efficient trade processing across global and domestic markets.
• Provide comprehensive client support throughout the trade lifecycle, from onboarding to settlement.
• Mentor junior staff, fostering their professional development and operational expertise.
• Ensure compliance with regulatory requirements and internal control standards.
• Identify opportunities to streamline workflows and enhance operational efficiency.
• Act as a senior resource, maintaining operational excellence and enhancing client experiences.
• Lead and support operational projects, including system upgrades and process improvements.
• Collaborate with internal and external audits, providing required documentation and updates.
• Manage exceptions such as penalties, buy-ins, and cash discrepancies effectively.

Broker Dealer Operations Manager Key Responsibilities & Duties

• Manage client onboarding processes, including account setup and regulatory classifications.
• Oversee trade booking, allocation, and confirmation for various financial products.
• Investigate and resolve settlement discrepancies and unmatched trades.
• Perform daily position reconciliations to ensure accurate trade processing.
• Complete TRACE reporting for fixed income products in compliance with regulations.
• Support system changes through JIRA ticket tracking and testing.
• Respond promptly to client inquiries, providing high-quality lifecycle support.
• Ensure adherence to operational procedures and governance standards.
• Lead cross-functional initiatives to improve operational processes.

Broker Dealer Operations Manager Job Requirements

• Bachelor’s degree in Finance, Business, or related discipline required.
• Minimum of 8 years of experience in Operations or Trade Support within financial markets.
• Series 7 or SIE & Series 99 licenses are mandatory.
• Proficiency with FINRA TRAQS, DTCC ALERT, CTM, and Microsoft Office preferred.
• Strong understanding of global market settlement processes and client trade support functions.
• Excellent analytical, organizational, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Demonstrated ability to work independently and collaboratively as part of a team.
• Fluency in written and spoken English is essential.