Medical Assistant

Medical Assistant Overview

• The Medical Assistant serves as the first point of contact for patient care, ensuring a welcoming and efficient experience.
• Perform a combination of clinical and administrative tasks to support healthcare operations and patient satisfaction.
• Engage in direct patient care activities, including discussing symptoms, obtaining vital signs, and administering medications or vaccines.
• Conduct diagnostic screenings, collect specimens, and perform phlebotomy tasks as required.
• Maintain examination rooms, sterilize equipment, and ensure cleanliness and readiness for patient visits.
• Collaborate closely with physicians and advanced practice providers to deliver high-quality patient care.
• Document patient information accurately into electronic medical records systems to ensure compliance and data integrity.
• Work within defined parameters, exercising discretion and prioritization to meet quality standards and deadlines.

Medical Assistant Key Responsibilities & Duties

• Perform clinical tasks such as obtaining vital signs, administering medications, and conducting diagnostic tests.
• Handle administrative duties including scheduling appointments, managing patient records, and coordinating with healthcare teams.
• Ensure examination rooms are prepared and equipment sterilized for patient visits.
• Collaborate with physicians and advanced practice providers to deliver comprehensive patient care.
• Perform phlebotomy and specimen collection tasks with precision and care.
• Document patient information into electronic medical records systems with accuracy and attention to detail.
• Participate in patient-facing activities, ensuring compliance with healthcare protocols and standards.
• Follow established procedures while exercising discretion and prioritization in task management.

Medical Assistant Job Requirements

• High school diploma or equivalent is required; completion of a Medical Assistant training program preferred.
• Certified or Registered Medical Assistant credentials preferred for specific state requirements.
• CPR certification is mandatory for patient-facing roles.
• Experience in phlebotomy, medication/vaccine administration, and clinical tasks is advantageous.
• Knowledge of HEDIS, CPT/ICD coding, and CAHPS/HOS patient experience is preferred.
• Bilingual proficiency in English and Spanish is desirable, subject to passing a proficiency exam.
• Ability to work on-site during standard business hours, Monday through Friday.
• Compliance with Tuberculosis screening program requirements is necessary for patient-facing roles.