Bilingual Spanish Medical Assistant

Bilingual Spanish Medical Assistant Overview

• Serve as a vital link between healthcare providers and Spanish-speaking members, ensuring effective communication and care delivery.
• Conduct home visits to provide personalized support and medical assistance to members within your local community.
• Perform administrative tasks remotely, allowing flexibility and efficiency in documentation and coordination.
• Work Monday through Friday, 9:00 AM to 5:00 PM, with mileage reimbursement for field-based activities.
• Assist members with telehealth appointments, ensuring readiness and resolving technical issues for seamless virtual visits.
• Prepare and review member charts to ensure accuracy and completeness before scheduled clinical visits.
• Contribute to reducing missed appointments and enhancing member satisfaction through proactive engagement.
• Join a growing healthcare organization offering excellent benefits and long-term career growth opportunities.

Bilingual Spanish Medical Assistant Key Responsibilities & Duties

• Conduct outbound calls to members for appointment reminders and updates, ensuring HIPAA compliance.
• Assist members in accessing telehealth platforms, troubleshooting connectivity issues, and preparing for virtual clinical visits.
• Coordinate with Nurse Practitioners to confirm visit readiness and document required information.
• Prepare member charts by reviewing prior visits, medical documentation, and updating clinical schedules.
• Provide professional and empathetic member service, addressing appointment-related questions and concerns.
• Document appointment outcomes, including cancellations, reschedules, and no-shows, in the appropriate system.
• Support field-based activities by conducting home visits and delivering personalized care to members.
• Collaborate with healthcare teams to ensure accurate and timely documentation and communication.

Bilingual Spanish Medical Assistant Job Requirements

• Associate of Applied Science (AAS) degree in a relevant field is required.
• Proficiency in Spanish and English languages for effective communication with members.
• Experience in telehealth support, member outreach, or clinical coordination is preferred.
• Ability to work independently in field-based settings and remotely for administrative tasks.
• Strong organizational skills for chart preparation and documentation accuracy.
• Knowledge of HIPAA regulations and commitment to maintaining member confidentiality.
• Availability for a Monday-Friday schedule, with flexibility for field-based activities.
• Interest in contributing to community health and supporting underserved populations.