Associate, Investor Relations

Associate, Investor Relations Overview

• The Associate, Investor Relations will play a pivotal role in managing client onboarding and ongoing advisor support within a dynamic investment management firm.
• Collaborate across multiple departments to ensure seamless account setup and servicing for financial advisors and their clients.
• Provide proactive communication and solutions-oriented support to advisors, enhancing their confidence and satisfaction.
• Work in a fast-paced environment with opportunities for professional growth and development.
• Utilize CRM systems and investment analytics platforms to maintain accurate records and deliver high-quality service.
• Engage in a collaborative team environment, contributing to process improvements and workflow enhancements.
• Benefit from direct exposure to investment management and intermediary distribution processes.
• Participate in a structured training program to ensure success in the role.

Associate, Investor Relations Key Responsibilities & Duties

• Manage end-to-end onboarding processes for separately managed accounts, ensuring accuracy and compliance.
• Coordinate account setup with custodians and internal teams, resolving any deficiencies proactively.
• Serve as the primary contact for advisor inquiries, providing timely and professional support.
• Collaborate with Sales, Relationship Management, and Trading teams to align on strategic initiatives.
• Maintain accurate records in CRM systems and ensure regulatory compliance in account management.
• Identify recurring service issues and recommend process improvements to enhance efficiency.
• Provide insights and context to advisors to support decision-making and client satisfaction.
• Contribute to the development of workflows and standard operating procedures for the team.

Associate, Investor Relations Job Requirements

• Bachelor’s degree in a relevant field is required.
• 2–6 years of experience in asset management, advisor services, or client onboarding.
• Familiarity with separately managed accounts and financial advisor platforms is preferred.
• Strong attention to detail and ability to manage multiple priorities simultaneously.
• Excellent written and verbal communication skills are essential.
• Experience with CRM systems and investment analytics platforms is advantageous.
• FINRA Series 7 and Series 63, 65, or 66 licenses are preferred or must be obtained within the first year.
• Demonstrated accountability, ownership, and follow-through in previous roles.