Chief Operations Officer

Chief Operations Officer Overview

• The Chief Operations Officer will lead operational strategy and execution for the Americas region.
• Collaborate with senior leaders to define priorities and align regional initiatives with global objectives.
• Oversee governance, controls, technology, infrastructure, financial planning, and organizational effectiveness.
• Coordinate cross-functional teams to operationalize strategies and ensure seamless execution.
• Develop and track management KPIs and leadership metrics for performance insights.
• Build strong relationships with stakeholders to drive alignment and accountability.
• Provide strategic counsel to senior managers and establish effective operating cadences.
• Prepare executive-level presentations and materials for governance and business reviews.
• Ensure regional priorities are appropriately resourced and executed efficiently.

Chief Operations Officer Key Responsibilities & Duties

• Advise on strategy, controls, people, and performance; convert priorities into actionable plans.
• Manage client agenda, including account plans, relationship metrics, and revenue opportunities.
• Define and automate management KPIs; ensure data quality and actionable insights.
• Lead cross-functional initiatives with product, technology, risk, HR, and finance teams.
• Coordinate Americas budget activities with local CFO and ensure financial alignment.
• Establish operating cadences to enable transparency and accountability across teams.
• Work closely with global management to align regional priorities with group objectives.
• Present performance metrics and updates to local and global management teams.
• Provide mentorship and guidance to direct reports, fostering professional growth.

Chief Operations Officer Job Requirements

• Bachelor’s degree in business or related field required.
• Minimum of 10 years of experience in business management or COO roles.
• Proven track record in securities industry, with expertise in equities preferred.
• Exceptional written and verbal communication skills for executive-level storytelling.
• Strong analytical, quantitative, and organizational skills with proficiency in Excel and PowerPoint.
• Ability to structure ambiguous problems and develop data-driven recommendations.
• Self-starter with a proactive mindset and ability to multitask effectively.
• Experience in managing cross-functional initiatives with senior stakeholders.
• Proven ability to build trust-based relationships and provide mentorship to teams.