Medical Assistant

Medical Assistant Overview

• The Medical Assistant serves as the initial point of contact for patient care, ensuring a welcoming and efficient experience for all individuals.
• This role combines administrative tasks with direct patient care, providing comprehensive support to the healthcare team.
• You will perform moderately complex operational and customer support assignments, contributing to the clinic's success.
• Clinical responsibilities include documenting patient symptoms, taking vital signs, and administering injections.
• The position involves diagnostic testing, specimen collection, and maintaining examination rooms to ensure readiness.
• You will report directly to the Center Administrator and collaborate with healthcare professionals to deliver quality care.
• The role requires adherence to safety protocols, including tuberculosis screening and equipment sterilization.
• This is a full-time, on-site position with standard work hours from Monday to Friday, 8:00 AM to 5:00 PM.

Medical Assistant Key Responsibilities & Duties

• Document patient symptoms and medical history accurately in the electronic medical record system.
• Perform vital sign measurements, administer injections, and assist with diagnostic tests.
• Collect specimens, conduct phlebotomy procedures, and ensure proper labeling and handling.
• Sterilize medical equipment and maintain cleanliness of examination rooms.
• Support operational tasks, including patient scheduling and administrative documentation.
• Adhere to safety protocols, including tuberculosis screening and infection control measures.
• Collaborate with healthcare providers to ensure optimal patient care and satisfaction.
• Participate in value-based care initiatives, including HEDIS, CPT/ICD coding, and patient experience programs.
• Perform other duties as assigned by the Center Administrator to support clinic operations.

Medical Assistant Job Requirements

• High School Diploma or GED is required; completion of a Medical Assistant training program is preferred.
• Certified or Registered Medical Assistant credentials are preferred, especially in specific states like Arizona, Indiana, and South Carolina.
• Minimum of 1 year of experience in a medical assistant role is required; 5+ years of experience may substitute for certification.
• Phlebotomy experience and proficiency in medication/vaccine administration are essential.
• CPR certification is mandatory for this patient-facing role.
• Bilingual proficiency in English and Spanish is highly preferred for effective communication.
• Knowledge of value-based care practices, including HEDIS, CPT/ICD coding, and patient experience metrics, is advantageous.
• Strong organizational skills and attention to detail are critical for success in this role.