Medical Assistant

Medical Assistant Overview

• The Medical Assistant will support clinical and administrative tasks to ensure efficient patient care delivery.
• Collaborate with healthcare providers and staff to maintain high-quality patient services.
• Assist in direct patient care, including vital signs, phlebotomy, and diagnostic preparation.
• Ensure accurate documentation and data integrity within electronic medical records (EMR).
• Provide exceptional customer service to patients and guests, addressing inquiries and concerns.
• Coordinate referrals and follow-up appointments with internal and external specialists.
• Support outreach initiatives to improve patient health outcomes and engagement.
• Adhere to organizational policies and procedures, ensuring compliance and professionalism.

Medical Assistant Key Responsibilities & Duties

• Perform patient registration, check-in, and check-out processes efficiently and accurately.
• Collect and label specimens, ensuring proper documentation and preparation for laboratory analysis.
• Assist in physical examinations and diagnostic tests, including ECGs and screenings.
• Monitor patient flow and address any concerns related to scheduling or wait times.
• Provide medication verification and update patient records post-hospitalization.
• Coordinate referrals and ensure timely communication with specialists and patients.
• Maintain confidentiality and uphold patient privacy standards in all interactions.
• Support healthcare campaigns and initiatives to close care gaps and promote wellness.

Medical Assistant Job Requirements

• High School diploma or GED required; Associate degree preferred.
• Completion of an accredited Medical Assistant Program or eligibility for certification exam required.
• Minimum 1 year experience as a Medical Assistant in an ambulatory care setting required.
• Proficiency in navigating electronic medical records (EMR) systems required.
• Preferred 3 years of experience in a similar role in ambulatory care.
• Strong understanding of medical terminology and patient care protocols.
• Excellent communication and customer service skills to interact effectively with patients and staff.
• Ability to work on-site and adhere to variable working hours.