Fundraising Data Entry

Fundraising Data Entry Overview

• The Fundraising Data Entry role supports donation processing and data management for a nonprofit organization during its peak season.
• Contribute to the Global Donation Operations team by ensuring accurate and timely donation record maintenance.
• Utilize Salesforce NPSP for data entry, import/export tasks, and maintaining donation data integrity.
• Collaborate with internal teams and external vendors to streamline donation processing.
• Participate in special projects and support end-of-year donation processing efforts.
• Hybrid work arrangement with office reporting and remote work flexibility.
• Opportunity to work in a fast-paced environment with a focus on nonprofit operations.
• Enhance skills in CRM management and data operations within the nonprofit sector.

Fundraising Data Entry Key Responsibilities & Duties

• Batch, scan, process, and deposit daily donations including checks and credit cards.
• Create and update donation records in Salesforce NPSP with accuracy.
• Perform daily data hygiene tasks to ensure data integrity.
• Retrieve and sort mail, and send FedEx packages twice weekly.
• Complete incoming Salesforce NPSP cases and resolve donor requests.
• Carry out data imports and exports using Data Loader for Salesforce.
• Collaborate with caging vendors for efficient donation processing.
• Support refund and chargeback requests, and process sustainer cancellations.
• Participate in special projects and contribute to team initiatives.

Fundraising Data Entry Job Requirements

• Associate of Arts (AA) degree or equivalent educational background.
• Minimum of 2 years of clerical or administrative support experience.
• Preferred experience in fundraising, development operations, or nonprofit environments.
• Proficiency in Salesforce NPSP for data entry and CRM management.
• Strong organizational skills and ability to manage high work volumes efficiently.
• Excellent computer skills, including MS Word, Excel, and internet software.
• Attention to detail and discretion when handling confidential information.
• Effective communication and interpersonal skills for team collaboration.
• Ability to prioritize tasks and adapt to a fast-paced environment.