Care Coordination Director

Care Coordination Director Overview

• The Care Coordination Director oversees hospital case management operations, ensuring effective care coordination and discharge planning processes.
• This role involves leading interdisciplinary teams and external stakeholders to achieve optimal clinical resource utilization.
• The position offers an opportunity to work in a dynamic healthcare environment, contributing to patient care excellence.
• The director ensures compliance with organizational policies and external regulatory requirements.
• This role includes managing departmental operations, staffing, and performance improvement activities.
• The director collaborates with senior leadership to achieve established goals and expectations.
• This position requires a strong background in acute care case management and leadership experience.
• The role is based on-site, offering opportunities for direct engagement with staff and patients.

Care Coordination Director Key Responsibilities & Duties

• Direct and evaluate departmental operations, including staffing, information technologies, and onboarding processes.
• Ensure adherence to care coordination and discharge planning processes, maintaining quality and timeliness.
• Collaborate with the Facility CFO and Division CM Leader to achieve departmental goals.
• Monitor and improve departmental performance through data analysis and sustainable improvement activities.
• Establish and maintain working relationships with key stakeholders, including CMO, CNO, and ancillary service leaders.
• Oversee case management core functions and practices to ensure compliance and effectiveness.
• Allocate resources effectively to meet productivity and quality goals.
• Lead the integration of patient care and discharge planning processes with related departments and external agencies.

Care Coordination Director Job Requirements

• Bachelor’s degree in Nursing, Health Administration, or Business Administration required; Master’s degree preferred.
• Active RN or LCSW license required, with recent acute care hospital experience.
• Minimum of 3 years of acute care hospital case management experience; 5 years preferred.
• At least 2 years of leadership experience in acute care case management mandatory.
• Strong knowledge of case management operations, compliance, and performance improvement strategies.
• Excellent communication and collaboration skills to engage interdisciplinary teams and stakeholders.
• Ability to allocate resources effectively and manage departmental productivity.
• Experience in evaluating operational processes and implementing sustainable improvements.