Collections Specialist

Duties:

·        Reviewing client account status, follow up and monitor receivables.

·        Collaborate with assigned partners and determine action plans for collections.

·        Communicate directly with clients to secure payments in a timely manner.

·         Provide documentation and analysis to management and clients as needed.

·        Maintain detailed records of actions taken to facilitate payments.

·        Coordinate with team regarding assigned receivables portfolio and discuss strategy and escalation as needed.

·        Researching, analyze, and resolve client deductions and unapplied credits.

·        Collaborate with Billing and Finance department regarding client deductions, cash receipts, collections, and other special projects.

 Qualifications:

• Minimum of 3 years’ experience as a Collections Specialist in the legal or professional service industry
• Previous experience with a law firm is a plus. 
• Bachelor’s degree required.
• Follow up on client accounts with minimal supervision.
• Motivated self-starter with the ability to work well under pressure and with a high degree of accuracy.
• Ability to meet strict deadlines and interact well with co-workers.
• Excellent interpersonal, communication and analytical skills.
• Attention to detail.
• Must be proficient in Word and Excel.