Operations Specialist

Responsibilities/Job Duties: 

• Manage the flow of operations and optimize procedures to ensure quality standards 
• Review financial records to determine compliance issues or inefficiencies 
• Implement and maintain new processes and procedures 
• Ensure operations are performed appropriately and promote growth and asset value 
• Frequently track operational performance and compile into meaningful data 
• Analyze extensive data and report opportunities for improvement 
• Train employees on new software and ensure all regulations are being followed 
• Implement quality control and audit functions to reduce or avoid errors 
• Maintain policy and procedure documents 
• Send, receive, and reconcile incoming and outgoing money processes 

Qualifications: 

• Bachelor’s degree in relevant field preferred 
• Experience in operations, data entry, or data administration 
• Excellent problem-solving and communication skills 
• Proven ability to work independently as well as with a team 
• Ability to meet tight deadlines with exceptional attention to detail 
• Proficiency in Microsoft Suite 
• Strong customer service skills and awareness 
• Ability to build and implement new systems and processes