06Jun

Amidst a volatile stock market that’s seen more ups and downs — more ups than downs in the last few weeks — than a roller coaster, more than a few banks did so well in the first quarter some have resumed hiring while their employees are beginning to anticipate year-end bonuses.

“As the pandemic persists, there are signs that banks are biting the bullet and going ahead with interviewing and onboarding remotely,” writes Sarah Butcher of eFinancialCareeers.

As might be expected, hiring is slower than it was before offices were closed and employees began working from home. Still, bank job postings in London ticked up in the last two weeks. In New York, which is weathering the worst of the pandemic, hiring is improving, but more slowly.

Financial recruiters in the UK and here agree that hiring dropped substantially in the first weeks of the pandemic, as the world’s financial markets gyrated wildly. However, they report that recently hedge funds and private equity have also begun to add staff. There’s an expectation that in the next several weeks, banks and asset managers will quicken the pace of hiring.

“It could turn out to be a busy second half of the year for recruitment,” an equities recruiter cautiously told eFinancialCareers.

Bankers themselves are even more optimistic. A survey by eFinancialCareers found two-thirds of finance professionals expect a year-end bonus, with 12% expecting it to be larger than last year’s. But that percentage increases to 24% among those working in credit sales and trading and to 20% in equities and 18% in macro trading.

There may be some hubris in that optimism, though among the leading global banks, most showed revenue gains in several key sectors. According to eFinancialCareers, the M&A sector took the biggest revenue hit, with half of the 10 posting revenues lower than in 2019. But nearly all banks showed significant revenue growth in equities and FICC trading and in their debt capital markets business.

Photo by Ferran Fusalba Roselló on Unsplash

[bdp_post_carousel]

Jun 6, 2023

Banking Trends That Are Here to Stay

What the ATM did for getting cash, the covid pandemic is doing for many other banking services.

More than ever, customers are turning to online banking to pay bills, transfer funds, and handle transactions they would have visited a branch for just a few months ago.

Baby Boomers, the generation most reluctant to have downloaded their bank’s mobile app, have embraced online banking in record numbers. Shortly after businesses were ordered closed, The Senior List found 77% of older Americans had conducted a financial transaction online.

This embrace of mobile banking is one of the banking trends that is here to stay, says an article in Forbes.

“It’s not just Boomers who are swiping right on online banking,” says Forbes. Citing a Boston Consulting Group survey conducted in June, the article notes that in the first three months of the pandemic 44% of 18-34 year olds enrolled for the first time in online or mobile banking.

Overall, Fidelity National Information Services, a service provider to the banking industry, reported new mobile banking registrations increased by 200%, and mobile banking traffic increased 85%.

“Once customers experience the convenience of mobile, they very well may never go back to traditional banking,” the Forbes article says. The Boston Group found a quarter of the new remote banking users claim they will visit bank branches less frequently in the future or not at all.

While e-commerce has exploded during the pandemic, banks have taken steps to streamline the payment process in brick and mortar stores. Forbes says some banks upgraded physical debit and credit cards to enable tap to pay. “Consumer usage of platforms like Apple Pay and retailer deployment of embedded contactless payment terminals like Square has also reached unprecedented levels,” the article reports.

In one area that before COVID hadn’t attained much traction, fintech startups and the industry generally have seen a spurt in demand for money management tools. Though 75% of respondents to a survey reported never using a personal finance app, since the pandemic 16% have. Here, it’s Gen Z and Boomers that are more aggressively turning to these services. A SYKES survey reported 23% of Gen Z and 18% of Boomers said they were new users to personal finance and budget apps.

“Fintech is an ever-evolving landscape — and it’s one that the pandemic has sent shock waves rippling throughout,” says Forbes, which concludes on this note: “Thanks to fundamental shifts in the way consumers perceive and depend upon digital finance tools today, these fintech trends just may stick around long after people have holstered their hand sanitizer.”

Photo by CardMapr.nl on Unsplash

[bdp_post_carousel]