06Jun

When COVID-19 began closing businesses and shops, companies worldwide upped their spending on technology so much that within the first three months of the pandemic they’d already spent all of their 2020 budget increase. This extra $15 billion a week is among the biggest increase in tech spending in history.

Most of those billions was spent updating systems to accommodate remote working and improving network security. A wise decision as it turned out, since cyber attacks have become a fact of life for CIOs and CTOs. 41% of the 4,200 global IT leaders participating in a Harvey Nash/KPMG CIO Survey said this year, their company has had more cyber attacks than ever. By far, attackers have targeted the massive relocation of workers from offices to homes. 83% of the attacks were phishing and 62% were malware.

Phishing is an attempt by email to convince individuals to reveal passwords, credit card and social security numbers and similar sensitive data. Malware encompasses a broad range of malicious software intended to damage a computer, gain access to other systems or hijack data or networks.

Well aware of the potential security risks of remote work, IT leaders said much of their pandemic spending increase focused on security. 47% of all respondents said security was their number 1 investment priority. That’s made cybersecurity the most in demand tech skill in the world, says the survey.

After security skills, cited by 35% of the responding IT leaders, the next three most scarce technology skills are organizational change management (27%), enterprise architecture (23%) and technical architecture and advanced analytics both at 22%, according to the survey.

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Those shifts in most wanted IT skills reflect the change organizations are making in their tech investment. The survey says that after security and privacy, investment in infrastructure and the cloud was the third most important tech priority, with the number of IT leaders actively considering distributed cloud nearly doubling in just 12 months (from 11% to 21%).

It’s likely that even after the pandemic subsides, these areas will continue to be a key tech focus. Worldwide, 43% of IT leaders expect more than half their workforce will continue to be remote.

“Leaders,” says a summary of the report, “Will therefore need to rethink how they attract and engage their employees in a world where physical location is no longer a prime asset.”

Photo by Blogging Guide on Unsplash

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CTO Hiring Is In ‘High Gear’

CIO.com magazine says hiring of executive level tech leaders is “back in high gear.”

The pandemic brought a halt to most CIO and CTO hiring as companies scrambled to meet the needs of employees who began working remotely – many for the first time – in mid-March when all but essential businesses were shuttered.

At the same time, those holding those top IT jobs were hesitant to make a move. With 60% of IT leaders in a recent survey saying they couldn’t forecast conditions beyond three months, one top tech recruiting leader told CIO, “If you have a hard time telling the future, how willing are you going to be to go to a new organization?”

Now, companies have again begun to recruit professionals for their top IT jobs. Recently, CIO noted HP, Okta and Quick Base all hired new CIOs. Retailers Bed, Bath & Beyond and H&M Group announced new CTOs. In September, California utility PG&E brought on a new CTO.

Recruiters tell CIO that much of the initial screening and interviewing is being done remotely.

“Virtual meetings create great flexibility for candidates and hiring managers alike, reducing time spent traveling from across the country or even overseas. It also eliminates the stress that comes with sitting in meetings with one stakeholder after another during a single day,” says CIO.

Final meetings with candidates are still done in person, though the setting has changed. “Hiring managers and candidates might have a final meeting over a coffee outdoors or walk in the park, which can help cement culture fit.”

Online recruiting and interviewing has helped accelerate at least some parts of a hiring process that pre-COVID could take months. Still, each company has its own hiring process, so it’s difficult to tell how much speedier hiring has become.

Though circumstances can change, right now the recruiters interviewed by CIO say senior level hiring is likely to remain strong.

One top recruiting leader says, “We don’t see hiring slowing down at this time. There are a lot of skillsets that are highly sought after.”

Photo by Christina @ wocintechchat.com on Unsplash

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Tech Execs Optimistic About Returning to Normal

While many businesses across the country are struggling in the face of COVID-19 required shutdowns, tech executives are more positive with nearly two-thirds expecting to see the start of a return to business as usual by mid-summer.

CompTia, the trade association for the tech industry, says 46% of tech leaders are “upbeat and optimistic.” Another 46% say their companies are “hanging in there.” A mere 8% report being in difficulty.

Much of the optimism may stem from the demand for tech services from companies whose employees are increasingly working from home.

When CompTia first surveyed its community and advisory council members in March, three-quarters said they were getting new business and inquiries. The larger share of the new opportunities (38%) came from businesses shifting from on-premises infrastructure to the cloud. In the latest survey, conducted at the end of April, the largest share of business opportunities came from communications, collaboration and video technologies.

For the managed services providers, CompTia’s April survey discovered their new business was shifting to cybersecurity, which grew from 39% in March to 44%. Meanwhile, new opportunities in consulting inquiries and outsourced and managed IT had dropped, the latter by 10 percentage points.

Overall, 83% of the responding tech firms were getting new business.

Tech firms, however, haven’t been immune from the disruption caused by COVID-19. The most recent survey found 58% of tech firms had customers cancel or postpone spending.

Still, barely 20% have laid-off staff or contractors or cut hours. In fact, the survey found 40% had taken no staffing action and more were hiring. The percentage of firms adding staff increased from 9% in March to 13% at the end of April.

Photo by Glenn Carstens-Peters on Unsplash

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