06Jun

Whether you’re the CIO of a Fortune 500 company or an IT manager at a small firm, all technology projects eventually land on your desk.

The bigger the project, the more of an opportunity to shine. Alas, no IT project comes fraught-free. As CIO.com puts it, “No great accomplishment in technology has come without a few false starts.” There are, however, steps you can take to reduce the stumbles and manage the risks of translating a request like, “We need to go mobile” into action.

For a little encouragement, CIO.com talked with 7 tech leaders to learn how they turned missteps into successes by failing fast and moving on. Here’s a sample:

Sarah Lahav, CEO of SysAid tells of launching a chat to simplify communicating with the tech support group. What they failed to do — this was early in the use of chatbots — was to make clear its purpose. Users thought it was just another type of chat room and were sending all sorts of peculiar messages. “We realized that with every new technology, we’ve got to be very specific in labeling it within the general product.”

Sukhi Jutla, a co-founder of MarketOrders, advises taking an iterative approach to projects, limiting the upfront focus on requirements. Taking months to decide features and requirements only delays the actual project and by the time you build in everything everyone wants, needs have changed to the point that some features are obsolete. “Aim to get a working prototype out as soon as possible to get real-world feedback from real users.”

Don’t push solutions that may be more than is needed because they are “cool,” says Vaclav Vincalek, CEO at Pacific Coast Information Systems. He once came up with a technology for a client that while cutting edge and effective “would have added cost, effort, and risks to their IT processes that just weren’t needed.” He learned to always take into account the business requirements and IT environment before proposing a solution.

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Photo by Markus Spiske on Unsplash

Anthropic Unveils Claude 3: Redefining AI Chatbots with Enhanced Capabilities

Anthropic, the AI startup backed by Google and with substantial venture capital, has just introduced the latest iteration of its GenAI technology: Claude 3. This announcement marks a significant advancement in AI capabilities, positioning Claude 3 as a formidable competitor even against OpenAI’s GPT-4.

Advanced Capabilities

According TechCrunch, “Claude 3, as Anthropic’s new GenAI is called, is a family of models — Claude 3 Haiku, Claude 3 Sonnet, and Claude 3 Opus, Opus being the most powerful. All show “increased capabilities” in analysis and forecasting, Anthropic claims, as well as enhanced performance on specific benchmarks versus models like ChatGPT and GPT-4 (but not GPT-4 Turbo) and Google’s Gemini 1.0 Ultra (but not Gemini 1.5 Pro).”

Multimodal Functionality

One notable feature of Claude 3 is its multimodal functionality, enabling it to analyze both text and images. This capability, like some iterations of GPT-4 and Gemini, allows Claude 3 to process various visual data such as, “…photos, charts, graphs and technical diagrams, drawing from PDFs, slideshows and other document types.” TechCrunch went further to note, “In a step one better than some GenAI rivals, Claude 3 can analyze multiple images in a single request (up to a maximum of 20). This allows it to compare and contrast images, notes Anthropic.” However, Anthropic has imposed limits on image processing to address ethical concerns, “Anthropic has disabled the models from identifying people…”

Claude 3’s Limitations

While Claude 3 showcases remarkable advancements, it’s not without limitations. TechCrunch reported that, “…the company admits that Claude 3 is prone to making mistakes with “low-quality” images (under 200 pixels) and struggles with tasks involving spatial reasoning (e.g. reading an analog clock face) and object counting (Claude 3 can’t give exact counts of objects in images).” Anthropic promises frequent updates to Claude 3, aiming to enhance its capabilities and address existing limitations. These updates will include improvements in following multi-step instructions, structured output generation, and multilingual support, making Claude 3 more responsive and adaptable to user needs.

As Anthropic continues to innovate and expand their offerings, the company remains dedicated to fostering a transparent and responsible approach to AI development. With substantial backing and a clear roadmap for future enhancements, Anthropic is poised to share the future of AI-driven solutions and pave the way for transformative advancements in various domains.

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Businesses Are Seeing The Value of Blockchain Sample

Now organizations in sectors well beyond the pioneers in finance are investing in blockchain to protect data, decentralize processes and facilitate asset and data transfer.

“It’s an appealing model for many sectors, promising transparency and trust as it helps make value exchange possible,” says a SmartBrief article. Although focusing mostly on the financial sector, which is where blockchain found its earliest uses, the article mentions the steady creep of the technology into other industries and even slowly becoming commoditized as “blockchain as a service.”

“Amazon and Microsoft both currently offer BaaS, and enterprises as well as startups are taking advantage of it,” says SmartBrief. Citing a Gartner survey of CIOs, the article notes that “60% expected their firms to start or continue adopting blockchain-based technology between now and 2023.”

Earlier this year, Deloitte issued a blockchain trends report. Besides describing the evolving technology and the features each different approach offers, Deloitte found that some of the fastest growth in blockchain investments was coming in such unexpected industries as professional services – a sector that includes the staffing and employment industry – and energy and resources. In each of those 38% and 43% respectively of the firms surveyed were spending at least $5 million each on blockchain initiatives.

Not unexpectedly, the largest percentage of businesses investing in blockchain were in technology, media and telecom.

“More organizations in more sectors — such as technology, media, telecommunications, life sciences, health care, and government — are expanding and diversifying their blockchain initiatives,” Deloitte observes.

Like the financial sector, life sciences and health care deal with highly sensitive medical data they must protect or face legal consequences. Those two sectors are where blockchain “can have a more immediate and meaningful impact,” says Deloitte. They are in an industry, the report explains, “In which data transparency, speed of access, immutability, traceability, and trustworthiness can provide the information necessary for life-altering decisions.”

Interestingly, Gartner assigns a similar importance – not life or death, but still vital – to blockchain’s value to media.

“Organizations and governments are now turning to technology to help counter fake news, for example, by using blockchain technology to authenticate news photographs and video, as the technology creates an immutable and shared record of content that ideally is viewable to consumers,” Gartner said.

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