Medical Biller and Coder

Responsibilities/Job Duties: 

• Accurately and efficiently post and reconcile all manual, electronic remittances, and lockbox payments from both carriers and patients 
• Process credit card payments 
• Utilize payer websites to locate and print EOBs. 
• Review patient credit balances minimally bi-weekly and distribute. 
• Coordinate refunds to patients and insurance 
• Perform adjustments/ write-offs when instructed by FHCHC 
• Prepare, review and send patient statements across separate work queues 
• Process and send “collections” letters for outstanding balances 
• Process all returned mail 
• Answer incoming patient billing phone calls, work to resolve patient issues 
• Initiating collection calls and setting up and maintaining payment arrangements 
• Follow collections process as outlined in FHCHC billing guidelines 
• Perform billing and computer functions, including patient & thirds party billing, data entry, and posting encounters when necessary 
• Prepare and submit clean claims to various insurance companies either electronically or by paper when necessary 
• Print all paper claims from the practice management system, organize, and mail them out as a primary or secondary claim 
• Perform other related duties that may be inclusive, but not listed on the job description 

Qualifications: 

• High School diploma or GED   
• 3 years of experience in medical billing is required 
• Excellent Interpersonal skills and accuracy with attention to detail 
• The ability to work in a team environment or independently and to meet all established deadlines 
• Metrics and assignment goals  
• Bi-lingual in English and Spanish is highly preferred