06Jun

In the press of business, while we’re rushing from one meeting to another, answering emails, hustling to get another report done by the deadline, it’s easy to forget to say “Thank you.” That’s why 25 years ago today was declared Employee Appreciation Day.

We all know how important it is to recognize each other for the contributions we make. It’s especially important for managers to acknowledge not only the special efforts employees make, but their day-to-day performance. Because it’s what people do each day that make a team, a department, a division and ultimately the entire organization successful.

Dr. Bob Nelson understood this when he wrote 1001 Ways to Reward Employees in 1994. Realizing that managers too often neglect offering even a simple thanks for a job well done, he came up the idea of a day to encourage bosses to recognize their team.

“I’m a big advocate of using recognition on a daily basis,” Nelson told Business Insider. “By no means is Employee Appreciation Day meant to be this one day to thank people or this one day to bring in doughnuts… But I did want to have one day where we could call attention to the topic and have conversations about its importance.”

As you can tell by reading this blog post, he was successful. Appreciation and recognition have become indispensable parts of good management. Dozens, perhaps hundreds of studies tell us recognition is as essential as a fair wage to a motivated workforce.

At Green Key Resources we try hard to remember to say “Thank You” and to show appreciation for the good work everyone does.

In honor of today, we want to publicly take the opportunity to say

Thank You everyone!

We appreciate your hard work, dedication and loyalty. The contribution of each team member is what makes us the organization we are.

Thank you for all you do!

Photo by Dakota Corbin on Unsplash

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Jun 6, 2023

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Jun 6, 2023

The ‘Radical Reinvention’ of Human Resources

Now is the time for a “radical reinvention of human resources,” declares a report from IBM’s Institute for Business Value.

Businesses are adapting to the rapidly and dramatically changing world, says the report, prefacing the findings and recommendations from a survey of more than 1,500 HR executives from a variety of industries.

How they engage with employees must also change. “Enterprises now must become inherently humanized, build engagement with remote employees, foster trust in uncertain times and cultivate a resilient, diverse workforce capable of facing whatever the future may hold.”

This, says the report, is HR 3.0.

HR thought leader Josh Bersin, who collaborated with IBM on the report, explains what that means in his introduction:

“Traditional HR 1.0 departments focus on compliance, administration, and highly efficient service delivery.

“HR 2.0 teams move toward integrated centers of excellence, and focus on training and empowering business partners to deliver solutions at the point of need.

“HR 3.0, which only 10 percent of companies have achieved, turns HR into an agile consulting organization, one that not only delivers efficient services, but also practices design thinking to push innovative solutions, cognitive tools, and transparency into the organization.”

HR 3.0 - blog.jpg

The report found substantial agreement among the surveyed executives on the key ingredients of HR 3.0, but uncertainty among them about how to evolve their operation. Providing that guidance is the essence of the report.

After studying multiple HR practices, Bersin and IBM identified 10 “Action Areas” drawn from what the most successful companies are doing. “Our analysis has identified ten priority Action Areas critical to the HR 3.0 model. The Action Areas span the breadth of the human resources function, in some cases wholly reinventing traditional people practices.”

These 10 are:

  1. Measure employee performance continuously and transparently
  2. Invest in the new role of leadership
  3. Build and apply capabilities in agile and design thinking
  4. Pay for performance — and skills — in a fair and transparent way
  5. Continuously build skills in the flow of work
  6. Design intentional experiences for employees
  7. Modernize your HR technology portfolio
  8. Apply data-driven insights
  9. Reorient and reskill your HR business partners
  10. Source talent strategically

Though few companies are on the path to 3.0, those that don’t begin to evolve will be left behind.

“Even as leading companies transform their HR model, it’s clear HR 3.0 is not a destination, just a way station. The world is changing too quickly to allow even a hint of complacency,” the report concludes.

“As we continue to face unprecedented opportunities to build better businesses and a much better world, an HR 4.0 will evolve as a model to help us keep doing just that.”

Image by David Mark

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