Digital Product Manager

Title: Digital Product Manager

Responsibilities

• Define digital strategies, product roadmaps, and growth plans in collaboration with cross-functional teams and business stakeholders
• Research and assess third-party digital platforms to identify potential vendors and strategic partners
• Translate customer and user feedback into scalable, user-centered features and enhancements
• Develop business requirements and coordinate product launches from planning through implementation
• Serve as the primary liaison across digital, marketing, IT, and operations teams
• Collaborate on go-to-market strategies, digital adoption initiatives, and onboarding experiences
• Lead stakeholder engagement and communication around performance metrics, timelines, and prioritization
• Draft epics and user stories, coordinate Agile ceremonies, and guide backlog grooming processes
• Present product strategies and outcomes to executive leadership to secure alignment and support
• Support system integration and architecture review processes and ensure adherence to change controls
• Lead functional testing, user acceptance testing (UAT), and post-deployment evaluations

Qualifications

• Bachelor’s degree required
• 10+ years of experience in financial services, with a minimum of 10 years in the mortgage domain
• 5+ years in digital product development or digital strategy roles
• 5+ years working in Agile product environments; proven experience writing epics and stories in Jira
• Expertise with digital banking systems, customer onboarding tools, and platform transformation projects
• Strong verbal and written communication skills, with a track record of leading executive-level presentations
• Ability to influence and collaborate with cross-functional teams without direct authority
• Proven success managing product development lifecycles from concept to deployment