Medical Receptionist

Overview

• Join a dynamic healthcare organization as a Medical Receptionist, providing essential support to patients and staff.
• This contract role offers a full-time schedule with rotating weekend shifts once per month.
• Work closely with the Front Desk Supervisor to ensure smooth front desk operations.
• Engage with patients and visitors, delivering exceptional customer service and assistance.
• Contribute to maintaining compliance with healthcare regulations and policies.
• Enhance your skills in electronic medical record management and medical terminology.
• Be part of a collaborative team dedicated to patient care and satisfaction.

Key Responsibilities & Duties

• Manage front desk operations, ensuring a welcoming and organized environment.
• Handle multi-line phone systems, directing calls and managing messages effectively.
• Assist patients with registration, inquiries, and appointment confirmations.
• Provide visitors with necessary support and guidance upon arrival.
• Maintain and update patient information in electronic medical records (EMR).
• Prepare charts and documentation for upcoming medical cases.
• Collaborate with clinical staff to ensure efficient patient flow and service delivery.
• Educate patients on healthcare proxies, advance directives, and privacy practices.

Job Requirements

• High school diploma or equivalent is required for this position.
• Minimum of 1 year of experience in a similar role; 3 years preferred.
• Current BLS certification must be obtained within 30 days of hire.
• Familiarity with medical terminology and electronic record-keeping is advantageous.
• Strong communication and interpersonal skills to interact effectively with patients and staff.
• Ability to work on-site during specified operational hours, including occasional weekends.
• Proficiency in managing multi-line phone systems and front desk operations.