Contribute to impactful projects optimizing Salesforce operations and integrations. Enhance your expertise in Salesforce and Business Intelligence tools. Thrive in a collaborative, innovative environment with growth opportunities.
Salesforce Administrator
in Information Technology PermanentJob Detail
Job Description
Overview
- Manage and optimize the Salesforce environment to support organizational operations and strategic initiatives.
- Collaborate with cross-functional teams to identify opportunities for automation and efficiency improvements.
- Develop and deliver training materials to enhance user adoption and proficiency.
- Support Salesforce integrations with other business systems for seamless data flow.
- Design and optimize interactive reports and dashboards for data-driven decision-making.
- Participate in release management, testing, and deployment activities for Salesforce updates.
- Document processes, policies, and system configurations for consistency and compliance.
- Ensure best practices in visualization and usability for Business Intelligence tools.
Key Responsibilities & Duties
- Manage daily Salesforce operations, including user setup, roles, profiles, and permissions.
- Configure objects, fields, workflows, process builder, flows, validation rules, and page layouts.
- Implement and manage reports, dashboards, and analytics for business users.
- Collaborate with teams to understand business processes and identify automation opportunities.
- Serve as the primary contact for Salesforce-related inquiries and support.
- Assist in implementing Business Intelligence tools and ensuring best practices.
- Develop training materials and conduct sessions to improve user adoption.
- Support Salesforce integrations with systems like Eloqua for enhanced functionality.
Job Requirements
- Bachelor of Science degree with a cumulative GPA of 3.0 or above.
- 3-5 years of hands-on experience as a Salesforce Administrator.
- Salesforce Administrator Certification preferred.
- Strong understanding of Salesforce best practices and functionality.
- Experience with data management tools like Data Loader and Data Import Wizard.
- Familiarity with Salesforce Lightning Experience and Flow Builder.
- Excellent communication and stakeholder management skills.
- Ability to manage multiple priorities in a dynamic environment.
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