Medical Assistant

Overview

• Provide essential support to healthcare providers by assisting with clinical services and administrative tasks in a dynamic medical environment.
• Engage with patients and guests, ensuring a welcoming and efficient experience throughout their visit.
• Perform patient registration, scheduling, and insurance verification using electronic systems to maintain data accuracy.
• Assist in direct patient care activities, including vital signs, phlebotomy, and diagnostic tests under supervision.
• Collaborate with healthcare teams to support population health initiatives and improve patient outcomes.
• Ensure compliance with medical protocols and confidentiality standards while delivering high-quality patient care.
• Participate in outreach programs to reduce unnecessary emergency visits and admissions.
• Maintain professionalism and contribute to a cooperative and supportive work environment.

Key Responsibilities & Duties

• Greet patients and guests, ensuring a positive and welcoming environment.
• Schedule and coordinate patient appointments, referrals, and follow-ups using electronic systems.
• Perform patient check-in and check-out processes, ensuring accurate documentation and timely communication.
• Assist in direct patient care activities, including vital signs monitoring and specimen collection.
• Support healthcare campaigns and initiatives to improve patient health outcomes.
• Handle patient inquiries and resolve service or clinical issues with professionalism.
• Ensure the integrity of patient data and maintain confidentiality standards.
• Collaborate with healthcare teams to enhance operational efficiency and patient satisfaction.

Job Requirements

• High School diploma or GED required; Associate degree preferred.
• Certificate from an accredited Medical Assistant Program or eligibility for national certification exam required.
• Minimum 1 year experience as a Medical Assistant in an ambulatory care setting required.
• Proficiency in navigating electronic medical records (EMR) systems required.
• Strong understanding of medical terminology and patient care protocols.
• Ability to perform direct patient care tasks, including phlebotomy and diagnostic tests.
• Excellent communication and customer service skills.
• Flexibility to work onsite during varying hours between 8 AM and 6 PM.