Enhance SAP expertise in a dynamic pharmaceutical environment. Collaborate with global teams and ensure system efficiency. Gain valuable experience in regulated industries and system administration.
Sap Support Specialist
in Information Technology ContractJob Detail
Job Description
Overview
- Provide technical support for SAP systems, ensuring smooth operation and user satisfaction.
- Troubleshoot technical issues, upgrade systems, and assist end-users for efficient system operations.
- Maintain system performance and enhance user experience within the SAP ecosystem.
- Collaborate with teams to address system-related issues and ensure operational continuity.
- Develop SAP reports and operational standard operating procedures (SOPs).
- Provide training to end-users and create user manuals and documentation.
- Support logistics and finance departments with SAP sales operations.
- Monitor system performance and carry out regular maintenance for optimal operation.
- Ensure the integrity of SAP master data and maintain confidentiality.
Key Responsibilities & Duties
- Identify, troubleshoot, and resolve SAP system-related issues promptly.
- Develop and maintain SAP reports and operational SOPs.
- Collaborate with the global SAP team to address system-related challenges.
- Provide training and documentation to enhance user proficiency.
- Support logistics and finance departments in daily SAP operations.
- Monitor system performance and conduct regular maintenance tasks.
- Ensure data integrity and compliance within SAP systems.
- Perform additional duties as assigned by management.
- Maintain a high level of attention to detail and adherence to regulations.
Job Requirements
- Bachelor’s degree in Information Technology, Computer Science, or equivalent experience.
- Minimum of 3 years of SAP system experience in a pharmaceutical environment.
- Knowledge of Drug Supply Chain Security Act (DSCSA) regulations.
- Experience in highly regulated environments and pharmaceutical industries.
- Strong analytical, critical thinking, and communication skills.
- Ability to prioritize and execute multiple tasks effectively.
- Proficiency in SAP system administration and user support.
- Capability to work on-site and maintain confidentiality.
- Attention to detail and adherence to structured processes.
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