It Director

Overview

• Lead strategic technology initiatives to modernize systems and enhance operational efficiency.
• Act as a strategic partner to leadership, translating business needs into technological solutions.
• Oversee a team of developers and manage vendor relationships to ensure quality delivery.
• Drive innovation by introducing AI and expanding customer-facing products.
• Architect and govern cloud environments, ensuring data security and reliability.
• Provide white-glove support to staff and leadership, ensuring smooth operations.
• Mentor team members and establish clear ownership models for efficient issue resolution.
• Operate in a hybrid work environment with periodic travel as needed.

Key Responsibilities & Duties

• Develop and execute technology roadmaps aligned with organizational goals.
• Manage end-to-end project lifecycles, ensuring timely and high-quality delivery.
• Lead the migration from legacy hosting to modern cloud environments.
• Oversee complex ETL processes to transform operational data into actionable insights.
• Coordinate with vendors to implement solutions that meet organizational standards.
• Provide mentorship and support to a team of developers and administrative staff.
• Act as the final escalation point for technical issues, ensuring resolution and documentation.
• Monitor cybersecurity and operational reports to maintain system integrity.

Job Requirements

• Bachelor of Science (BS) degree in a relevant field.
• 10-15 years of experience in IT leadership roles, preferably in strategic positions.
• Proficiency in AWS cloud architecture and M365 global administration.
• Strong understanding of SDLC and developer workflows.
• Experience managing vendor relationships and holding MSSPs accountable.
• Knowledge of modern networking concepts and E-Rate program guidelines.
• Exceptional emotional intelligence and ability to communicate technical concepts to non-technical stakeholders.
• Adaptability to shifting priorities and creative problem-solving skills.